This policy explains how Anil Darya International L.L.C-FZ (“Anil Darya”, “we”, “us”), a freight forwarding and shipping company based in Dubai, United Arab Emirates, handles personal data when you use anildarya.co, request a quote or work with us. We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where it applies, the EU and UK GDPR.
1. Who is responsible for your data
Anil Darya International L.L.C-FZ, Dubai, United Arab Emirates, is the controller of the personal data described here. For any privacy question or request, write to [email protected].
2. What we collect
- Enquiry and quote forms: your name, company, email, phone or WhatsApp number, and the shipment details you give us (origin, destination, cargo type, weight, dimensions, dates).
- Emails and calls: what you send us and our replies.
- Customer and shipment records: contact people, billing details and the documents needed to move cargo, such as bills of lading, invoices, packing lists and customs papers.
- Website usage: pages visited, date and time, referring site, browser and device type, approximate country, and your IP address, recorded in our server logs and through Google Analytics.
We do not ask for sensitive data such as health or biometric data, and we do not knowingly collect data from children.
3. Why we use it
- To answer enquiries, prepare quotations and arrange the shipments you ask for (performing a contract or taking steps before one).
- To meet legal duties such as customs, sanctions screening, tax and record keeping (legal obligation).
- To keep the website secure, prevent spam and abuse, and understand how the site is used so we can improve it (legitimate interests).
- To send you service updates or news you asked for. You can opt out at any time (consent).
4. Cookies and similar technologies
We use Google Analytics to measure visits; it sets cookies to tell visits apart. Our quote form uses Cloudflare Turnstile to block automated spam. We do not use advertising cookies. You can block or delete cookies in your browser settings; the site still works without them.
5. Who we share it with
We share personal data only as far as needed to provide our services:
- Carriers, shipping lines, airlines, agents, warehouses, hauliers, customs brokers and port or customs authorities involved in your shipment.
- Service providers that host or support our website and email, including Google (Analytics, Search Console) and Cloudflare (Turnstile).
- Authorities, courts or advisers when the law requires it or to protect our rights.
We never sell personal data.
6. International transfers
Shipping is international, so data may be sent to countries outside the UAE where your cargo travels or our providers operate. When we do so, we take reasonable steps so that your data stays protected.
7. How long we keep it
We keep enquiry data for up to two years if no business follows, and shipment and accounting records for as long as UAE law requires (usually five years or more). Detailed website visit logs are deleted after six months.
8. How we protect it
Our website runs over HTTPS, access to customer data is limited to staff who need it, and our systems are protected by firewalls and regular backups. No method is perfectly secure, but we work to keep your data safe.
9. Your rights
Depending on the law that applies to you, you may ask to access, correct, delete or receive a copy of your personal data, object to or restrict how we use it, and withdraw consent at any time. Write to [email protected]; we reply within 30 days. You may also complain to the data protection authority in your country.
10. Changes to this policy
We may update this policy. The date at the top shows the latest version.